Privacy Policy

Effective Date: 01-Feb-2025

At TickVora (“we,” “our,” or “us”), accessible from https://tickvora.store/, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or interact with our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address

b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser type and version
  • Device information
  • Pages visited, time spent, and referring URLs

How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders
  • To communicate order updates and customer support
  • To improve website performance and user experience
  • To detect and prevent fraudulent transactions
  • To send promotional communications (only where permitted)

Legal Basis for Processing

We process your personal data based on:

  • Your consent
  • Fulfillment of contractual obligations (order processing)
  • Compliance with legal requirements
  • Legitimate business interests

Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share your information with:

  • Courier and logistics partners for order delivery
  • Service providers (e.g., hosting, analytics, marketing tools)
  • Legal authorities, if required by law or to protect our rights

All third parties are obligated to handle your data securely.

Cash on Delivery (COD)

As we offer Cash on Delivery (COD) services across Pakistan, only essential information (name, address, contact number) is shared with courier partners to complete your order. We do not collect or store any payment card information.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember user preferences
  • Analyze traffic and user behavior

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications
  • Request restriction of processing

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.