Frequently Asked Questions
Do you offer free shipping?
Yes, Tickvora offers free shipping all over Pakistan. There are no hidden delivery charges.
Is Cash on Delivery (COD) available?
Yes, we provide Cash on Delivery (COD) service nationwide. You can pay in cash at your doorstep.
How long does delivery take?
Delivery usually takes 3–5 business days in major cities and 4–7 business days in other areas.
How can I place an order?
Simply select your desired product, click “Add to Cart,” and proceed to checkout. Fill in your details and confirm your order.
Will someone contact me to confirm my order?
Yes, our team may contact you via call or SMS for order confirmation before dispatch.
How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS or email.
Can I cancel my order after placing it?
Yes, you can cancel your order before it is shipped. Contact us as soon as possible for cancellation requests.
What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, contact us within 7 days with pictures, and we will assist you with a replacement or refund.
Can I open the parcel before payment?
Courier policies do not allow parcels to be opened before payment in COD orders.